Tell us what happened
Provide your flight details and explain your concern.
FOR AIR PASSENGERS IN NEPAL
Your flight is delayed.
Your voice shouldn't be.
Flight delays can leave passengers uncertain about what happened, where to raise a concern, and whether their complaint reached the right organization.
WhyTheDelay? is an independent initiative designed to help you submit a flight-delay grievance to your selected airline and the Civil Aviation Authority of Nepal (CAAN).
Submit a complaintA simple way to make your concern heard.
Choose the recipients
Identify the airline and regulatory recipient for your grievance.
Keep your reference
Receive a platform reference when the service is operational.
YOUR CONCERN MATTERS
Ready to tell us what happened?
The complaint submission form is being developed. This prototype does not yet accept or forward real complaints.
Complaint form coming soonImportant information
WhyTheDelay? is an independent passenger-support platform, not an official airline or CAAN service. It does not investigate complaints, determine their authenticity, or guarantee an acknowledgement, response, or resolution. Any platform reference is not an official airline or CAAN reference.